| Ordering information Order Processing… It may take approximately an hour to two days to process your order before it is shipped. We will ship to domestic and global locations served by USPS. How to cancel an order… You may cancel your order any time before it is shipped by emailing us at info@fashionspecialty.com, include your order number in the email and we'll respond to confirm the cancellation. If your order has been shipped you can’t cancel the order. Just wait for it to arrive and then follow the return instructions at our website. You are responsible for shipping costs to and from FashionSpecialty.com. How to change an order… Your order can be change until it has began the shipping process. Please email us at info@fashionspecialty.com with the order modifications you would like. We can not guarantee that the order will not have gone out by the time you email us.
What kind of Payments we accept…. We accept payment through PayPal; Visa, MasterCard, American Express and Discover. You don't need to have a PayPal account to use this secure method. You may also pay using offline methods such as Western Union transfers or Money Orders. In that case you should email us at customerservice@fashionspecialty.com and list the items you would like to purchase along with your shipping address and phone number. Remember to write down the shipping option that you would like. If it’s from a Florida address an 6.25% sales tax have to be added. We’ll email you back a confirmation and order total. Your items will be hold for 7 days. Mail the money order to: FashionSpecialty, Inc. | P.O. Box 770282 | Orlando, FL, 32877-0282
Sales Tax or duties… Your order may be subject to import duties and/or taxes, depending on your local customs office and the laws of your country. Remember you are solely responsible for any customs duties, foreign taxes or other fees that your country may impose to take delivery of your order. Orders being shipped to addresses within Florida are charged 6.25% sales tax. Orders being shipped to addresses outside of Florida are not charged sales tax. Backordered Items… In any case a single item of your entire order is backordered, we will notify you by email. We’ll remove the backorder item from your order and ship the items in stock. Your credit card won’t be charged for the removed item. Please keep checking our website for the availability of the item you wanted originally, so that you can reorder it. Order Confirmation... Once you place an order, you will receive an email confirmation. When we ship your order, we'll send you an email notification that includes the date of the shipment and a tracking number with a link to the carrier's tracking page. Track your package at USPS. There, you can check your package's location in real time. If for some reason you did not receive the instant confirmation email you may have received it in your spam filter or maybe your email was entered incorrectly. Please email us your name and order number and we will resend your confirmation email. If you receive a confirmation for an order you did not place, please e-mail us immediately at orders@fashionspecialty.com. |
